What are the 5 Keys of Management Skills? At the most fundamental level, management is a discipline that consists of a set of five general functions: planning, organizing, staffing, leading and controlling. These five functions are part of a body of practices and theories on how to be a successful manager. Clearly and confidently communicate and negotiate to manage conflicts and achieve results. Apply emotional intelligence and effective listening practices to your job. Use strategic diplomacy to handle office politics, difficult people and demanding situations.